About Customer: Customer is one of India’s leading mutual fund investment companies, offering a wide range of investment solutions to investors across the country. With a focus on innovation and customer-centricity, it aims to provide seamless and efficient investment experiences to its clients.
Region: India
Industry: Financial Services
Partner: Accops
Products: Virtual Desktop Infrastructure (VDI) solution
Challenges:
Customer faced several challenges in their IT infrastructure, particularly in managing a large number of desktops and ensuring data security across various branches and locations. Some of the key challenges included:
- Managing a diverse range of desktop configurations and software applications across branches.
- Ensuring data security and compliance with regulatory requirements.
- Providing seamless access to critical applications for employees working remotely
- Optimizing IT infrastructure for better performance and cost-efficiency.
Solutions:
- Accops provided the VDI solution, which virtualized customer’s desktop environment and centralized it in secure data centers.
- We facilitated the implementation process, including infrastructure setup, configuration, and deployment across various branches.
- The VDI solution allowed customer to standardize desktop configurations and software applications, simplifying management and maintenance tasks.
- Advanced security features such as multi-factor authentication, data encryption, and session monitoring were implemented to enhance data security and regulatory compliance.
- Employees gained remote access to their desktop environments, enabling them to work efficiently from anywhere, at any time.
- Performance optimization measures were implemented to ensure smooth and responsive user experiences, even during peak usage times.
Benefits:
- Improved Security that ensured compliance with regulatory requirements.
- Increased Flexibility empowering employees to work from anywhere, boosting productivity and flexibility.
- Simplified Management with standardized desktop configurations and centralized management tools
- Cost Savings by consolidation of desktop infrastructure and optimization of resources
- Enhanced User Experience improving overall satisfaction among employees.
- Scalability to accommodate future growth and expansion plans.
Overall, the partnership between Know All Edge Networks, and Accops enabled the successful implementation of VDI, transforming the organization’s IT infrastructure and enhancing its capabilities to meet the evolving needs of the business and its stakeholders.
